Job Details

Description (Front Desk)

 

We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and dance and an excitement for our brand. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to detail.

 

Responsibilities:

  • Provide high level customer service and hospitality to clients

  • Assist the Studio Management in daily studio tasks and projects

  • Maintain a positive attitude and take initiative

  • Provide support to the Soho instructors to ensure a successful class check-in process

  • Work as a cohesive team with all Soho Dance LA staff members to ensure efficiency and camaraderie

  • Assist with the training and coaching of new hires for the front desk staff team

  • Maintain product knowledge for all studio retail operations

  • Maintain the distinct Soho Dance LA aesthetic, appearance, atmosphere and culture

 

Requirements:

  • Must have customer service experience

  • Must have the ability to prioritize and multi-task within a fast-paced environment

  • Must be willing to initiate tasks and perform duties without direction

  • Must have excellent communication skills and be able to work with a wide range of personalities

  • Must have outstanding customer service and problem solving skills

  • Must have a positive, can-do attitude

  • Must have a friendly and professional phone and email etiquette

  • Must have superior organizational skills

  • Must have the flexibility to work a non-traditional schedule - MUST HAVE WEEKEND, HOLIDAY AND SOME EARLY MORNING/MIDDAY/LATE EVENING WEEKDAY AVAILABILITY

 

Physical Requirements:

  • Must be able to work in a fast paced environment

  • Must be able to kneel, bend, reach, climb and stand for long durations of time

  • Must be able to lift/carry a minimum of 30lbs

Apply below now-